If you need to cancel your order, please contact us as soon as possible by email at rvravigroup@gmail.com only (Our business hours are Monday to Friday, 9am to 5pm (+7 GMT)). We will try our best to accommodate your request, but we cannot promise that your order can be canceled or modified. Please be aware that once an order has reached a certain stage in processing it cannot be changed or canceled. Once the order has been shipped, it cannot be changed or canceled.